The Economic Times Live Webinar on Enterprise Collaboration in Digital Era will be a one-hour session with two insightful sessions and significant audience interaction opportunities.
In an enterprise environment with a highly mobile and geographically dispersed workforce, collaboration is key to an efficient delivery process. Functioning in remote teams leads to delayed communications which reduces productivity, thus impacting bottom lines. Digital collaboration between teams lends to closer customer connect, and flexible working environments with reduced real-estate costs to take advantage of global markets.
The live webinar will showcase how enterprise collaboration technology enhances customer experience as well as aids in streamlining team interaction within the organisation. We will also discuss with the experts about the significance of collaboration across industries and how it adds to efficiency, RoI as well as TCO.
The increased usage of mobile devices, and the growing need for improved enterprise efficiencies are driving the enterprise collaboration market. Collaboration technology enhances customer experience by ensuring outstanding service across multiple channels, real time, thus strengthening customer relations.
The Enterprise Collaboration (EC) System is fast becoming a significant contributor to enterprise efficiency, with rapid growth prospects. The market is estimated to grow from USD 26.68 Billion in 2016 to USD 49.51 Billion by 2021, at a CAGR of 13.2%. With the increased focus on digital workplace transformation initiatives and the greater need for enterprise efficiencies, the market is fast emerging as a key process component of successful enterprises globally.
In addition to deploying collaborative tools in an organization, the leadership also needs to drive change management activities to promote their usage and optimal utilization of collaborative tools. Enterprise collaboration is growing by leaps and bounds, and considering its advantages, several companies across the globe are utilizing EC systems to explore more innovative ways, so as to facilitate better communication with their workers and customers.
A study revealed that increased productivity is the most important advantage of EC system. Besides increasing productivity and fortifying workplace relationships, EC plays an instrumental role in fuelling innovation and enhancing customer experience. In addition, collaboration cloud services along with mobile and real-time technologies are empowering the modern workforce to become collaboration system experts without the assistance of extra IT staff.
The Economic Times Live Webinar on Enterprise Collaboration in Digital Era
Enterprise Technology and Business decision makers across industry verticals